During your first visit, you can expect:

• A warm welcome from our team, made to feel comfortable and offering you refreshments like coffee, tea, water, and snacks.
• A comfortable wait in our elegant board room until your attorney greets you.
• Assurance of confidentiality and a brief overview of how they can assist you.
• An attentive listening session, followed by clarifying queries, and then professional legal advice.
• A preliminary outline of the legal process, assessment of your case’s prospects, and available options.
• Discussion of our fees and, upon agreement, the provision of a mandate (or retainer) to commence your representation.

As we handle your case, you can anticipate:

• A thorough strategic review of your case and relevant documents by your attorney.
• Written confirmation of planned legal steps and requesting your approval and go-ahead.
• Initial outreach to the opposing party, stating the position and seeking their response.
• In litigated cases, preparation for litigation, or exploration of alternative dispute resolution methods.
• Ongoing communication and collaboration with you to advance your case.
• Regular updates and confirmations on all actions taken.
• Continuous strategic and legal advice, tailored to the evolving circumstances of your case.

Upon concluding your case through settlement, hearing, or a trial and/or the subsequent enforcement of your legal rights:

• We’ll discuss closure of your file and handle any administrative tasks.
• Return all your documents and refund any unused balance on your account.
• Maintain vital records from your file for a minimum of ten years.
• Express our gratitude and bid farewell.